Dell Social Media Marketing Advisor_187932BR in Hopkinton, Massachusetts

Social Media Marketing Advisor_187932BR

Job ID R09460

Date posted 10/13/2017

Location Hopkinton, Massachusetts

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

Dells Social Business team is talented, diverse and eager to drive a positive impact for the business and our customers. The team is highly analytical, creative and on the front-lines of integrating social media tools, content and processes into our digital marketing efforts. We aim to drive a more social culture across Dell. If you think you have what it takes to be a part of this dynamic and fun team, we'd like to speak with you.

Advisor Online/Social Media Marketing, Hopkinton. MA

Dell's Social Business team is looking for a social media strategist to support our growing efforts on social. The social media strategist will work closely with key internal clients, including certified social account managers, Brand and Creative, product launches and events, to deliver a world-class social experience.

Role Responsibilities

  • Develop a comprehensive social media strategy for industry events, product launches and marketing campaigns, rooted in data and actionable for teams to execute.

  • Analyze the usage and performance of Dell social accounts in order to identify successful trends or to highlight accounts in need of improvement.

  • Partner with Brand and Creative on social brand guidelines to enable social account managers with assets such as social backgrounds and imagery.

  • Provide regular updates to internal clients reporting on performance and identifying opportunities.

  • Stay on top of industry trends, best practices and emerging capabilities in an effort to strengthen Dell's approach and further drive innovation.


  • Must be able to work in a diverse and global environment.

  • Provide a balance of analytical and creative thinking.

  • Proficiency with social media tools such as Sprinklr, for publishing, listening and overall measurement.

  • Strong communication skills, both verbal and visual.

  • Ability to deliver high-quality in a fast-paced environment.

  • Strong grasp of how brands leverage social networks such as Facebook, Twitter and LinkedIn.


  • Preferred experience managing internal or external clients for a brand or agency.

  • Ability to build digital measurement reports using tools such as Sprinklr, Jive, Google Analytics and Omniture.

  • Past experience managing social media accounts for a brand or agency.

  • Develop visual assets through Photoshop or PowerPoint.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

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