Santander Bank, NA Branch Operations Manager, Canton, MA in Canton, Massachusetts

Branch Operations Manager, Canton, MA - 1704160



As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.


  • Ensures operational integrity and risk management by ensuring that procedural requirements and processes are known and utilized

  • Oversees the staffing, coaching, and performance management of all tellers

  • Provides a supporting role ensuring platform team members are also aware and adhering to operations policies and procedures

  • Participate in the daily teller activities needed to meet the demands of the branch including processing teller transactions and performing standard teller activities

  • Meets established sales goals and acts as a leader in the branch



  • 2 years of cash handling experience

  • 1 year of supervisory experience in a cash handling position

  • 1 year of customer service experience

  • 1 year of banking experience (preferred)

  • General working knowledge of the Banks products and services

  • Ability to Create and foster a cohesive team and promote a positive work environment

  • Strong computer knowledge and Windows skills required

  • Ability to multitask and juggle competing priorities while successfully meeting objectives and goals

Job : Retail Products Branch
Primary Location : Massachusetts-Canton
Schedule : Full-time
Job Posting : May 18, 2017, 2:50:06 PM