Akamai Technologies, Inc. Senior Director, Global Brand and Messaging in Cambridge, Massachusetts

Senior Director, Global Brand and Messaging


Cambridge, United States


4 days ago Post Date

008592 Requisition #


As Akamai’s Senior Director, Global Brand & Messaging, you will lead the team responsible for answering the question “Why Akamai?” externally and internally. You will be responsible for the development and implementation of Akamai’s global brand positioning and messaging strategies and corporate identity system including:

As a Senior Director, Global Brand & Messaging you will:

  • Own positioning strategy for marketing communications including brand, segment, customer, and solution messaging, competitive response, marketing plans, internal, etc.

  • Lead cross-functional brand and messaging projects, and work closely with Executive Leadership, Product Management, Product Marketing, and Field Marketing to ensure consistent execution in market.

  • Ensure flawless development of brand messaging in all marketing tactics and activations, internal and external.

  • Author inspiring creative briefs. Be a primary stakeholder for all major creative reviews, approvals and deliverables.

  • Set global policy and practice for building and protecting the brand and ensuring its application is in alignment with the company’s business objectives and strategies.

  • Develop and provide brand management guidance and tools to all Akamai operations worldwide (brand strategy, identity system, portfolio planning tools, etc.).

  • Lead the integration/assimilation of the brand into all external and internal communications.

  • Create brand content (e.g. case studies, product videos, website copy, blog posts, etc.) to articulate the benefits of Akamai to the world.

  • Work with Division liaisons to identify the linkage of brand messaging (segment, target, outcome, capability).

  • Consult with Divisions on brand and messaging issues and priorities.

  • Direct the development and deployment of brand standards and strategy including content and format (i.e. online brand resource center content, hard copy guidelines, internal/vendor identity training modules, et. al.).

  • Serve as brand strategy and identity consultant to Akamai employees on various applications and extensions.

  • Monitor brand implementation and addressing areas of need/opportunity.

  • Ensure that regional customization of the brand remains within identity guidelines.

  • Conduct workshops and train internal organization on brand and messaging initiative.

  • Manage the brand evolution, expression, and the evaluation of external agencies.

  • Maintain the overall health of the brand (brand health monitoring) through brand audits and surveys and recommending and implementing corrective measures.

About the Team

Akamai’s Corporate Marketing Team is primarily responsible for elevating Akamai’s Brand by accelerating relevance and awareness among key audiences and influencers and accelerating Akamai’s marketing effectiveness by leveraging data, technology, insights, and streamlined processes to make marketing more efficient & effective.

Required Education and Experience

Applicants must meet one of the following education and experience requirements:

  • 15 years of relevant experience and a Bachelor’s degree or its equivalent or

  • 12 years of relevant experience and a Master’s degree or

  • 10 years of relevant experience and a PhD

Required Skills

  • 10+ years demonstrating the ability to translate features and benefits of B2B technology products and services into business solution messages and conversations.

  • 10+ years of experience managing brand and messaging initiatives across multiple geographies, platforms and channels.

  • 10+ years working knowledge of the B2B customer journey and the interrelationships between Marketing and Sales.

  • 5+ years working with Enterprise B2B products and services, with an emphasis on cloud and digital technology.

Desired Skills

  • Solid understanding of customer research, brand identity, creative strategy and development, brand health management, and customer acquisition.

  • Strong leadership skills and ability to work effectively across divisions, geographies, and all levels of leadership.

  • Strong analytical skills with the ability to analyze significant amounts of information with attention to detail and accuracy in order to make smart decisions and recommendations.

  • Hands-on experience managing creative and technical resources to deliver outstanding marketing communications.

  • Global team leadership experience.

  • Experience with brand health research tools.

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.