Amazon.com Research Coordinator in Cambridge, Massachusetts

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Amazon is seeking an experienced and highly motivated Research Coordinator to join our growing research and development team. The ideal candidate will be flexible, detail-oriented, and have excellent interpersonal skills. This position requires the ability to work with minimal direction, and the capacity to condense complex and ambiguous concepts into clear, straightforward conventions materials. Having an eye for process improvement is also critical, as we will look to the Program Coordinator for input on how to evolve our current processes.

Primary responsibilities:

  • Manage day-to-day operations of specific projects including logistics, scheduling, resource/equipment planning, staffing

  • Work with subject matter experts to enable process for improving and expanding conventions for analyst workflows

  • Manage collection of project-specific data

  • Own the logistics and reporting for these collections

  • Communicate directly with participants, tracking and responding to written requests and in-person as needed

  • Lead small to medium projects related to improving existing processes or launching new projects

  • Partner closely with Program Managers and team members on protocol/process development for existing and future collections

  • Continuously evaluate data collection tools and processes and offer solutions to ensure they are efficient, high quality, and scalable

  • Bachelor’s degree in a relevant field (including, but not limited to, Linguistics, Sociolinguistics, or Communications)

  • Detail-oriented, with experience balancing multiple tasks and deadlines

  • Experience distilling complex concepts into clear written guidelines

  • Experience working with various internal teams (including technical) to execute on requirements, surface and mitigate risks to delivery, and develop processes and tools

  • Strong organizational skills

  • Strong oral and written communication skills

  • Experience with data collection, processing, throughput analysis & reporting

  • Excellent ability and methodology to troubleshoot and identify the root cause of issues

  • Dedicated, self-motivated and dependable

  • Willingness to support several projects at one time, and to accept reprioritization as necessary and to deliver high-quality work on schedule

  • Willingness to learn new processes and tasks in a growing and changing environment.

  • Experience in understanding metrics and developing them, as required

  • Background in linguistics or experience with language processing, transcription, or annotation

  • Experience with Linux, query languages, and scripting languages

  • Proficiency in at least one European language, e.g. German

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

AMZR Req ID: 556582

External Company URL: www.amazon.com