Veterans Affairs, Veterans Health Administration Cook Supervisor in Brockton, Massachusetts

Job Overview

Job Overview

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!


This position is located within the Food and Nutrition Services at the VA Boston Healthcare System in Boston, Massachusetts. The Cook Supervisor will assume responsibility for coordinating all functions of food production for Nutrition and Food Services including satellite feeding sites and selective menus.

Duties include but are not limited to the following:

  • Exercises supervisory responsibility over work operations including cooking, ingredient control, store keeper, as well as the pulling of freezer and refrigeration food inventories and production and transportation of food;
  • Provides guidance to food service supervisors to ensure food service aspects of production and services and selective menus, are provided;
  • Manages food production relative to Nutrition & Food Services' primary mission, resources and daily operations;
  • Manages time keeping of employees;
  • Counsels employees as necessary, orally and in writing as well as initiate recommendations for disciplinary action(s):
  • Assumes cook duties to ensure regular and modified diet food production and food distribution;
  • Develops and adjusts modified recipes for hospitalized patients;
  • Participates in the formal training program and may on occasion teach food preparation classes;
  • Reviews food orders and supplies for each unit;
  • Trains or steps in to drive a box truck with a max GVW of 25,999 pounds;
  • Assures quality assurance monitors such as quality and timeliness of the preparation of food are conducted and documented; and
  • Performs other duties as assigned.

Work Schedule: Rotating shifts including weekends and holidays, various schedules including 6:00am to 2:30pm; 7:00am to 3:30pm; 8:00am to 4:30pm; 9:00am to 5:30pm and 11:00am to 7:30pm

Recruitment & Relocation Incentives: Not authorized

Travel Required
  • Not Required
Relocation Authorized
  • No

Job Requirements

Job Requirements
Key Requirements
  • Must be a U.S. citizen
  • Subject to a background/security investigation
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • May be required to serve a probationary period
  • Pre-employment physical may be required

Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C ( For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element. Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

This position includes Selective Placement Factors(skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration.

The Selective Placement Factors for this position are: 1. Current and valid state-issued driver's license 2. Valid ServSafe certification

In addition to the Selective Placement Factors, you will be rated on the following Job Elements as part of the assessment questionnaire for this position:

  • Ability To Lead Or Supervise (Screen Out)
  • Work Practices (including keeping things neat, clean, and in order
  • Technical Practices (theoretical, precise, artistic)
  • Interpret Instructions, Specifications, etc. (other than blueprints)
  • Use and Maintain Tools and Equipment
  • Materials
  • Dexterity and Safety

PHYSICAL EFFORT AND WORK CONDITIONS:The person in this position must be able to work competently under pressure of deadlines. The work requires continual standing, walking, frequent stooping, reaching, pushing, pulling, and bending. The person in this position frequently lifts or moves objects weighing up to 40 pounds unassisted, and occasionally lifts or moves objects weighing up to 60 pounds with the assistance of lifting devices or other workers. The person in this position is exposed to below normal temperature and freezing temperatures in walk-in refrigerators and freezers, cold corridors and hot kitchens.

The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service and production activities, and there is danger of slipping on floors where food or beverages have been dropped. The person in this position is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units. Some of the work is outside and can be exposed to bad weather while loading and unloading the truck. Can be subject to dirty and fumes, cuts, bruises, and broken bones as a result of accidents while driving or when loading and unloading the truck. The person in this position is exposed to the possibility of serious accidents while driving in all types of traffic and weather.

Security Clearance


Additional Information

Additional Information
What To Expect Next

Once your online application is submitted you will receive a confirmation notification by email. After the vacancy announcement closes, we will review applications per Category Rating procedures to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking Application Status. For a more detailed update of your status, click More Information. Information regarding applicant notification points can be found in the USAJobs Resource Center.


Review our benefits

Other Information

Receiving Service Credit for Earning Annual (Vacation) Leave:Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (774) 826-1269.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Financial Disclosure Report: Not Required

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Salary Range: $28.57 to $33.38 / Per Hour

Series & Grade: WS-7404-7/7

Supervisory Status: Yes

Who May Apply: US Citizens

Control Number: 472328400

Job Announcement Number: CARZ-10019243-17-LMP