L. L. Bean, Inc. Retail Assistant Store Manager in Boston, Massachusetts

We’re setting up camp in Seaport Square Boston! L.L.Bean is excited to announce our first Urban store opening in South Boston's emerging Seaport District in April 2018, and we are looking for talented, passionate Store Leaders to set up camp with us.

In partnership with the Store Manager, the Assistant Store Manager oversees all store operations, ensures flawless execution of multi-channel service initiative, recruits, hires, trains and develops talent. Ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

L.L.Bean has something for anyone who wants to build a successful career. Love of the outdoors is a common thread among our employees, whether they enjoy active outdoor interests or more casual, relaxed weekend activities. And we’re as passionate about Retail Stores as we are about the outdoors. We are embarking on a major store expansion initiative, which will expand our world-famous brand into exciting new markets like South Boston.

Delivers legendary world-class customer service

  • Responsible for operational execution in the stores following known SOPs

  • Leads price changes, replenishment, floor-set changes and visual, promotional and marketing initiatives

  • Oversees execution of multi-channel services ensuring execution that delivers top notch customer service

  • Recommends hiring plans and strategies

  • Helps recruit, hire, train and develop talent for the stores

  • Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities.

  • Leads and executes compliance with Loss Prevention policies and procedures

Health and Safety Requirement: Ensures compliance with the L.L.Bean comprehensive Health and Safety program by knowing and following all safety guidelines, policies, procedures and expectations. Takes immediate and appropriate action to rectify any unsafe conditions. Ensures compliance of front line employees with comprehensive Health and Safety program.

Minimum 3+ years of retail management experience in relevant traffic and volume Retailer ($6.5-8M)

  • Experience in all aspects of Retail Leadership, service, operations and visual merchandising

  • Strong business acumen with the ability to achieve sales and service goals.

  • Proven leadership skills with the capability of developing and motivating employees

  • Established time management and organizational skills

  • Demonstrated interpersonal, written and verbal communication skills

  • Capable of building strong partnerships and working collaboratively to achieve goals

  • Ability to maintain a high level of enthusiasm, motivation and a positive attitude

  • Ability to work a flexible schedule including nights, weekends and holidays

  • Ability to travel occasionally between stores and outside of state if necessary

Education Level: Assoc Degree or equivalent

Experience Level: 3 to 5 years

Much has changed since our start in 1912, but the important things remain the same. The values that the company's founder, L.L. Bean (Leon Leonwood Bean) was raised to believe in were simple and deeply ingrained. Nature is something to be revered. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. When L.L. launched his company, he believed so strongly in the Golden Rule that he made it the foundation of his business.

Over the past few years L.L.Bean has received numerous accolades including being named #1 on Forbes 2016 Best Employers List, thanks to the corporate culture and unique benefits we offer our employees:

  • An excellent total compensation package

  • Enhanced 401K retirement package

  • Health care, including domestic partner and family coverage, across medical, dental, and vision

  • Flexible spending accounts for health and dependent care

  • Life insurance, including domestic partner and dependent coverage

  • Outdoor experience days in addition to paid vacation and personal time

  • Generous discounts on L.L.Bean merchandise and Outdoor Discovery School adventures

  • Employee Referral Award Program

  • Employee Store

  • Equipment loan program from the Employee Use Room

  • Access to pro deal program discounts

  • Tuition reimbursement

  • Access to L.L.Bean cabins and tent sites at Rangeley Lake for personal use

We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.

Marketing Title: Retail Assistant Store Manager

ID: 13079-2017

Shift: Variable

External Company Name: L. L. Bean, Inc.

External Company URL: www.llbean.com