Massachusetts Green Jobs

Job Description

Manager Product Applications - Constant Temperature, Water Purification and Shakers

R-01249811

Position Summary:

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

This position is in the Growth, Protection, and Separation Business Unit within the Laboratory Products Division at Thermo Fisher Scientific.

The ideal candidate will travel to our sites locally to collaborate with R&D and other members of the team.

The candidate is responsible to act as a subject matter expert (SME) for water purification needs and workflows of customers in Academic research, Pharma/Biotech, Industrial and Clinical Labs globally. You will develop a steady pipeline of strategic customer engagement initiatives leading to the adoption of Thermo Fisher Scientific Constant Temperature, Water Purification and Shaker portfolios. The candidate will build application notes and other technical content to help our commercial teams develop a value selling strategy. Equally important will be to support internal partners in new product development and product improvements through reports of critical field-based intelligence including changes in market dynamics, customer organization and behavior, consumption dynamics and biology/technology trends.

Key Responsibilities:

• Develop and implement plans working with internal commercial managers & sales teams to the end goal of setting up customer sites for application development.

• Build and cultivate a steady flow of KOL advisers and new product testers in Lifesciences / academia, Pharma/Biotech, and clinical markets globally.

• Lead innovative work in the lab/factory or with the customer’s lab to develop application protocols for specific workflows.

• Collaborate with the downstream marketing team to build engaging content (application notes, webinars, tips/tricks) around applications of our products for different customer segments.

• Provide valuable feedback from end users on current issues / limitations and relay the information to product management and quality groups.

• Lead product performance expectations of customers by consulting as an SME, engage in technical discussions, respond to questions, and attend meetings with customers / sales teams as required.

• Lead training sessions and provide expertise to assist customers using water purification systems to ensure success for the specific application of choice.

• Work with and train regional sales managers domestically and globally across Thermo Fisher

Minimum Requirements/Qualifications:

• Bachelor’s degree in any STEM field required

• Advanced degree in STEM field preferred

• 3+ years of validated experience in Biotechnology, Lifesciences, CRO or similar

• Ability to function independently and work in a lab/factory environment to develop applications.

• Confidence and ability to cultivate relationships with customers.

• Strong oral skills to clearly express technical ideas in a simplified way and communicate well at all levels internally and externally.

• Strong technical writing skills to write technical procedures, application notes, white papers and maintain meticulous experimental documentation.

• Experience with laboratory equipment systems is required.

• Excellent skills in Microsoft Office: Outlook, Word, PowerPoint, and Excel.

• Travel requirements – 15-20%.

• Knowledge of Good Manufacturing Practices and Good Documentation Practices preferred

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.