Randstad Healthcare Supervisor in Boston, Massachusetts

Healthcare Supervisor

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job details:

  • location:Boston, MA

  • salary:$40,000 per year

  • date posted:Wednesday, October 11, 2017

  • job type:Permanent

  • reference:S_577880

  • questions:brooke.conley@randstadusa.com617-227-2090

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Provider Enrollment Supervisor



Randstad is working with a well-known and established healthcare company in downtown Boston, MA to fill a supervisory role in their Provider Enrollment department. The Supervisor oversees and manages the daily activities for a team of Provider Enrollment and Credentialing Specialists, monitors workflow, maintains quality standards and ensures file integrity within the department.

What's In It For You?

  • Join a well-established company

  • EXCELLENT location - in the heart of the city

  • Benefits - medical/dental/401K

Job summary

  • Assign day to day enrolment and update tasks

  • Monitor employee performance for compliance to established protocol (SLA). Supervisor will review production reports and work queue items and compare them to established performance expectations

  • Work closely with Quality Assurance (QA) and Management to ensure all providers are enrolled timely and accurately. Employee will review SLA reports and QA feedback assessments to develop strategies to improve production and quality and ensure compliance

  • Effectively lead, coach, train and counsel team members

  • Apply feedback to staff members to improve performance

  • Research and respond to any escalated provider inquiries and requests in a timely, professional and informative manner

Working hours: Monday - Friday



--Bachelor's Degree highly preferred, equivalent experience may be accepted in lieu of degree

--Knowledge of Provider Enrollment and Credentialing regulations and requirements, especially as relates to MassHealth

--Experience in a healthcare of health insurance environment required

--At least 2 years of experience in a supervisory or leadership role

--Excellent communication skills

If you are interested in this role, please apply directly to this posting, or email your resume to brooke.conley@randstadusa.com for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.