Ovia Health Enterprise Account Manager in Boston, Massachusetts
Ovia Health is the leading digital health platform for women and families. Trusted and loved by millions, Ovia Health’s mobile apps, Ovia Fertility, Ovia Pregnancy, and Ovia Parenting, help people monitor their reproductive health and start families with confidence. We are on a mission to improve fertility and maternity healthcare, and to help women and families live fuller, healthier lives at home and at work. Join us!
We’re looking for a hardworking, customer-oriented Enterprise Account Manager to join our team! Key responsibilities will include:
Developing and maintaining deep professional relationships with Ovia's customers that drive performance, growth, expand the use of Ovia's products and services, and minimizes attrition risk.
Performing quarterly business reviews with customers and advise on ways to improve performance.
Establishing and facilitating regularly scheduled meetings with customers to discuss success metrics, marketing campaigns, product enhancements, and additional service opportunities.
Leading customers through the onboarding process by project managing the delivery of key milestones and tasks by deadlines, and coordinating internally to ensure a successful launch.
Partnering with various internal stakeholders to optimize customer adoption and performance on Ovia's products.
We value people who are passionate about women's health, hard working and smart! In addition, we would like to see:
BA/BS degree and 3+ years of professional work experience
Excellent communication and interpersonal skills with an aptitude for building strong client relationships; experience leading client-facing interactions strongly preferred
Comfort with technology and willingness to become an expert not just on the product but also with all of the technical and non-technical integrations that make our product so strong
Positive attitude and willingness to take on multiple projects at once; someone who is excited to role up his or her sleeves and dive in
Availability to travel from time to time
Passion for women’s and family health!
We truly love what we do. We are a high-energy, innovative team that works hard and laughs a lot. Working at Ovia Health is a chance to be a part of something big and we value our employees tremendously. In addition to a positive, healthy work environment, we provide:
Tasty office snacks
Flexible work schedule
Full medical coverage (individual employee contribution is covered at 100%)
Employer contribution to 401k
Paid parental leave