Beth Israel Deaconess Medical Center Director, Research Trials Office in Boston, Massachusetts

Director, Research Trials Office

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Job LocationBoston, Massachusetts

Req ID 19614BR

Department Description: This operational role will be providing leadership in our Cancer Clinical trials office.Job Location: Boston, MAReq ID: 19614BRJob Summary: The Director for the Cancer Clinical Trials Office (CCTO) reports directly to the Cancer Center Administrative Director, works in conjunction with the Medical Director of the CCTO, and supervises all CCTO staff. The Director is responsible for the development, implementation, and oversight of the administrative and operational structure to support all clinical research activity within the CCTO. This role will support and work closely with the Research Clusters and Disease Program Leaders of the CCTO in achieving individual programmatic goals. Ultimately supervises all nursing and non-nursing CCTO staff and works closely with senior staff members to plan, prioritize and implement operational goals. Ensures that all CCTO staff have clearly defined job descriptions, performance standards, orientation, and continuing education. Establish appropriate quality control procedures to ensure compliance with federal, state, local, and institutional guidelines. Serves as the primary point of contact internally and externally for cancer clinical trials. Assists in the preparation and oversight of various clinical research-related grants including associated network institution activities.

Essential Responsibilities:

  • Coordinates the function of the CCTO through formulating/revising and implementing the overall strategic plan. This includes development of operational goals and optimal operating structure, devising and implementing management strategies, quality assurance methods and developing and implementing standard operating procedures and processes.

  • Serves as a member of the Dana Farber Harvard Cancer Center (DF/HCC) Clinical Research Operations Subcommittee. And serves as a member of the Investigators Oversight Committee, the Clinical Research Operating Committee and the Staff CCTO Operating Committee. Participates in strategic management meetings as needed.

  • Works closely with the CCTO Core groups (Regulatory Affairs, Financial Analyst, Nursing Director, and Research Cluster leaders). Coordinates work flow and assignments to ensure the most efficient and effective use of personnel and resources.

  • Chairs Staff Operating Committee responsible for development and implementation of training programs, new coordinator orientation programs, internal policies and standard operating procedures. Conducts periodic staff meetings to ensure staff is kept abreast of institutional goals, initiatives, policies and procedures.

  • Works with Nurse Manager and Research Cluster leaders to determine administrative and data management staff needs as protocols are open and conducted in consultation with Disease Program leaders. Provides input on the feasibility of conducting new trials, any personnel conflicts with ongoing trials, and other logistical and administrative issues.

  • Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: 51-100

  • Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

  • Bachelor's degree in Science Related required. Master's degree preferred.

  • 5-8 years related work experience required in Clinical research management experience, preferably with a focus in oncology or other high-risk research specialty. and 3-5 years supervisory/management experience required

  • 5 plus years of personnel management experience, with demonstrated ability to effectively manage a large and diverse staff.

  • Must possess demonstrated managerial and analytical experience to effectively manage large-scale, highly visible projects, present information in person and in writing and leverage resources and motivate staff. Must also be able to discern between the need to lead certain initiatives and supporting others in their desire to lead efforts.

  • Must demonstrate strong understanding of policy and practice governing research compliance within a large institution, and possess the ability to operationalize evolving research policy (IRB, OHRP, DHHS) relating to human subjects research.

  • Advanced technical computer skills as required for technical support specific to functional area and related systems.


  • Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.

  • Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.

  • Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.

  • Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

  • Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

  • Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

  • Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

  • Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally