Robert Half Office Team Customer Service Representative in Boston, Massachusetts
Customer Service Representative Openings! OfficeTeam has partnered with a growing business located in the Boston region that is looking for a candidate with the ability to hone their social skills in order to help resolve customer issues. If you consider yourself a "people person" who looks to improve and deliver personalized service based on individual customer needs, this short term temporary-to-fulltime opening could be the perfect position for you! Contact us today! Responsibilities: - Support business development and client referral goals by actively cross-selling and referring customers - Organize and route incoming telephone calls while delivering outstanding, friendly customer service in a timely fashion - The ability to write and receive grammatically-correct business communications.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02100-0010080858
Functional Role: Customer Service
Postal Code: 02128
Requirements: Requirements: - The ability to communicate effectively and confidently when dealing with internal and external clients/customers. - achievement oriented, positive attitude and an approach to work rooted in professionalism, while maintaining excellent customer service and office administrative skills - Basic understanding of computer software programs and office equipment, with the talent to solve problems as they appear in either. - Ability to perform extensive research to resolve complex customer inquiries - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years of past relevant experience and a knowledge of Cargowise desired