CBRE Business Services Manager- CMMS Facilities Management Systems in Boston, Massachusetts

Business Services Manager- CMMS Facilities Management Systems

Boston, Massachusetts, United States at https://cbre.referrals.selectminds.com/jobs/24152/other-jobs-matching/location-only

Requisition # 17014412

Job Summary:

Business Services Manager will over see and manage the Computerized Maintenance Management Systems (CMMS) used for facilities work orders and vendor management asset tracking. Oversee Facilities Management Group with understanding of work order process, scheduling of activities and data management.

  • Manages the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

  • Reviews and researches records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.

  • Designs, implements, and evaluates staff training and development programs, customer service initiatives, and performance measurement criteria.

  • Directs and coordinates department financial and budget activities to fund operations, maximize and increase efficiency. Interprets and communicates work procedures and company policies to staff.

  • Establishes direction & goals - shares vision of company goals with management; sets achievable but demanding goals that are linked to the objectives of the client, department and/or organization.

  • Other duties may be assigned.Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS:

High school diploma or general education degree (GED) required. Bachelor's degree preferred. Minimum 5 years of related experience. 4 years of Supervisory experience.

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

Ability to respond effectively to sensitive issues. Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. Ability to comprehend, analyze, and interpret complex documents.

Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

US Company Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit CBRE.com.

Canada Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Come experience the employee advantage at CBRE.

CBRE Limited is an equal opportunity employer who welcomes and encourages applications from all persons regardless of race, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Accommodations are available on request for all candidates at any time. If you require accommodation at any stage of the recruitment process, please contact CBRE Human Resources at hrsccanada@cbre.com mailto: hrsccanada@cbre.com or via telephone1-866-388-4346.

As a leader in real estate services, CBRE's professionals provide exceptional outcomes for clients in 60+ countries. Visit www.cbre.ca