Progress Software Corporation Sales Engineer, Associate in Bedford, Massachusetts

Sales Engineer, Associate

SalesBedford, Massachusetts


Job Description

Progress Software is currently looking for anAssociate Sales Engineerto join our team inBedford, MA. As a Sales Engineer, you will be part of the sales account management team that works closely with existing Progress OpenEdge customers and partners. Most of your customer and partner interactions will be done remotely to listen to their needs and map requirements to new Progress product capabilities and services. You will start by learning about the newest Progress products for Web and Mobile application development and how to position them with existing Progress OpenEdge customers. Over time you will develop a deeper knowledge of the overall Progress OpenEdge platform. You will share a schedule with other Sales Engineers to handle inbound presales requests via a telephone hotline, email and other communications channels.


  • Sales support including documented discovery, solution validation, standard and customized demonstrations, proof of concept/value and actions to advance and close sales opportunities and business partner initiatives

  • Work as a member of the SE team that handles ‘hotline’ requests from various Progress sales teams (product sales, renewal sales, services sales), Progress customer order management, and directly from customers

  • Understand customer business challenges, needs, and objectives. Create presentations, demonstrations and software examples that show how Progress can best meet their needs

  • Communicate technical and product feedback needs of customers to Progress product management teams

  • Communicate business and technical requirements to Progress professional services team to maintain a high level of customer satisfaction


  • Familiarity with Web Technologies such as HTML5, JavaScript, CSS, REST, SOAP

  • Ability to quickly learn how software products work, how to position its value, understand how it’s used

  • Familiarity with software development lifecycle management (SDLC) practices and tools is a bonus

  • 1-2 years of hands-on job experience working in IT or as part of a software company is preferred but not required

  • Degree in computer science or similar subject

  • Energetic personality who enjoys working with people and helping customers

  • Outstanding verbal and written communication skills

  • Presentation skills and experience in the delivery of technical sales oriented presentations is a bonus