FREEMAN Part-Time Representative - Exhibitor Services - Avon, MA in Avon, Massachusetts

We’re a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

SUMMARY

Are you a people person? Are you looking for a position to use your talents in multiple areas/functions? If so, Freeman is seeking a Part-Time Exhibitor Services Representative to work in a basic customer service capacity with the customer service support staff on large shows and independently on small shows. Additional duties include:

  • Communicating professionally with customers via phone, fax, email or in person at show site

  • Contacting exhibitors regarding problems with orders/payments

  • Serving as point of contact for Show Management and Account Executives on assigned shows

  • Properly handling and processing cash, checks, wire transfers and credit cards payments as well as collecting all monies for services before, during and after the show.

REQUIREMENTS

  • Minimum two (2) years or more years of related experience and/or training

  • Candidate must also be able to analyze and judge relative to which item or service will satisfy the customers need and have knowledge of all Freeman services

  • A working knowledge of Microsoft Office Suite and the ability to type 40 wpm or 6000 KSPH with 95% accuracy and a familiarization with pertinent information for assigned show, show rules and regulations, and personnel assigned to show

  • Demonstrated communication, organization, and customer service skills

  • The ES Representative is expected to be on time with a professional appearance and attitude and must present a general knowledge of all Freeman services to the client.

  • High School Diploma or GED

Preferred

  • Associate's Degree

Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status. Freeman will consider, for employment, qualified applicants with arrest and conviction records.

Equal Employment Opportunity Poster (English) * (Español) * Employee Polygraph Protection Act

The Uniformed Services Employment and Reemployment Rights Act * Pay Transparency Policy

In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Careers@freemanco.com .