Robert Half Office Team Customer Service Representative in Andover, Massachusetts

Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the manufacturing industry. Do you love building solid customer relationships? Then this position is for you! This position is based in a dynamic, rapidly-changing environment, where you will be speaking with customers by telephone and email. How you will make an impact

  • Receiving and placing telephone calls (inbound and outbound)

  • Processing requests such as new or existing orders, new customer set-ups, product and logistics inquiries

  • Provides accurate, record-keeping of new order forms, customer transaction information, pricing and product lists

  • Maintains a high level of professionalism when interacting with customers and resolving customer complaints What we're looking for

  • Experience in fast paced, customer service environment

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to interact effectively with both internal and external departments

  • Active problem-solver who listens for customer cues and actively resolves problems with professionalism and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02120-0009996652

Functional Role: Customer Service

Country: USA

State: MA

City: Andover

Postal Code: 01810

Compensation: $13.00 to $14.00 per hour

Requirements: -High school diploma, GED, or Equivalent -Previous Customer Service Experience -An ability to quickly learn product inventory -Both verbal and written communication skills -Highly adaptable and experienced to fast-paced work environments